Refund policy
ONLINE RETURN POLICY
We want to thank you for shopping at native visions.
1.Returns
Returns are accepted within 14 days of receiving your order, after 14 days a store credit will be issued, in store exchanges are welcome in lieu of the store credit. The store credit issued will expire after 30 days of purchase.
2. Vintage, Replica Artifacts, and sale items
Items are final, as they come "as is" in the condition received.
Please contact sales@shopnativevisions.com to initialize the return or exchange of goods rendered.
DOMESTIC SHIPPING WITHIN THE US
For purchases under $100 we offer a flat rate shipping of $8 which includes insurance and tracking on items 0-6lbs, and $18 for items over 6lbs
We offer free USPS first class shipping on orders of $100 or more, first class shipping includes insurance and tracking. For orders under 10$ we offer shipping at $3.
All items require at least 24 hours to be packaged and shipped from our store location, Mon-Fri. Please allow additional time for orders that are made on the weekends Sat-Sun, and holidays.
INTERNATIONAL SHIPPING
For international orders, we offer USPS First Class International Shipping. This shipping option does not offer tracking outside of the US and can take anywhere between 10-30 days for delivery.
Customs charges are at the expense of the customer. Native Visions is not liable for any customs charges or orders returned for unpaid customs. For orders not claimed at customs and sent back, Native Visions will not refund the shipping charges.
DOMESTIC SHIPPING WITHIN THE US
We offer free USPS first class shipping on orders of $50 or more, first class shipping does not include insurance, or package tracking, but both can be purchased at checkout.
For purchases of $100 or more, we offer free tracking and signature confirmation.
All items require at least 24 hours to be packaged and shipped from our store location, Mon-Fri. Please allow additional time for orders that are made on the weekends Sat-Sun, and holidays.
INTERNATIONAL SHIPPING
For international orders, we offer USPS First Class International Shipping. This shipping option does not offer tracking outside of the US and can take anywhere between 10-30 days for delivery.
We also offer DHL Express International Shipping. This shipping option comes with insurance, international tracking, and usually takes around 3 days for delivery.
Customs charges are at the expense of the customer. Native Visions is not liable for any customs charges or orders returned for unpaid customs. For orders not claimed at customs and sent back, Native Visions will not refund the shipping charges.